Axiozoom troubleshooting

  • Switch off the Zen software
  • Check if the diode at the back of the camera is on
    • If not, check if the power button at the back of the camera is on and the camera plugged-in
  • Check that no cable is trapped or blocked during the Z-axis initialization¬†
  • Restart the Zen software
  • Load the manufacturer configuration “ZEISS DEFAULT FLUO + TL” and modify it according to your needs
  • Launch again your acquisition
    • If it doesn’t work, switch off and on the computer